Legal
Privacy Policy
Last updated: January 1, 2024
Koestel Plumbing is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard data collected through our website and service interactions.
Information We Collect
We collect personal data such as names, contact details, service preferences, and payment information when you request a quote, schedule a service, or contact our team. This data is used solely to fulfill your plumbing needs.
How We Use Your Information
Information is used to process service requests, communicate updates, improve our website and customer experience, and comply with legal obligations. We do not sell or rent your data to third parties.
Data Security Measures
All personal data is encrypted during transmission and stored behind secure systems. Access is limited to authorized personnel only, and we conduct regular audits to ensure compliance with data protection standards.
Third-Party Services
We may use trusted third-party vendors for website hosting and communication tools. These partners are contractually required to maintain confidentiality and adhere to our privacy standards.
Your Rights
You may request access to, correction of, or deletion of your personal data. You may also withdraw consent for communications at any time by contacting us via email or phone.
Cookies and Tracking
Our website uses non-intrusive cookies to analyze traffic patterns and improve navigation. You may disable cookies through your browser settings, though some features may be limited.
Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors and will promptly delete any such information if discovered.
Policy Updates
We may update this Privacy Policy periodically. The latest version will always be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of changes.